Warranty - Replacement Parts -

We want to make absolutely sure that we send you the part you need, the first time, so that you can immediately resume use of your iWALK crutch. To do this, we need your help. Please provide all information requested in the form below. This info is also reviewed by our quality control department as part of our continuous quality improvement process. Thank you for your help – this won’t take long!

Any component part or parts that are not performing as intended can create a safety risk. Please discontinue use of your iWALKFree product until replacement parts are correctly installed.

Where did you purchase your iWALK3.0 from?*
- From us directly (iWALKFree, Inc. website or phone order)
- Amazon.com, Walmart.com, Ebay.com (new product purchases only)
- Authorized iWALKFree dealer (online or brick & mortar)
- Used or open box from any source (new or used)
- Private party or unauthorized dealer
Please choose the platform you purchased your iWALK3.0 from*
- Amazon.com
- Walmart.com
- Ebay.com
What is the name of the company/store you purchased your iWALKFree product from?*
Order number:*
Order / purchase date (MM/DD/YYYY)*
MM slash DD slash YYYY

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Contact Information
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FAIL MESSAGES
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Unfortunately your request is not covered under warranty

If you wish to purchase replacement parts, please click on the button below
BUY iWALK3.0 SPARE PARTS
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- Leave a comment
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iWALK3.0 Replacement Parts

First let’s make sure that your issue is covered under warranty. Please click on the image below to review our warranty policies. The policies will open in a new browser window so you can return here when you’re done.

General information

Identify the Issue

Identify the Issue in Upper Assembly

Straps

Upper Assembly Section

Identify the Issue in the Knee Platform Section

Identify the Issue in the Lower Assembly Section

Summary

Describe the issue(s)

Contact Information

FAIL MESSAGES

Unfortunately your request is not covered under warranty

What to do next

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Leave a Comment

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