Technical Support

• Troubleshooting and repairs
• Help with assembly, fitting or using your iWALK
• Inquiries on whether iWALK crutch will work for you

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Shipping & Delivery Issues

• Inquiries about delivery of your order

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General Inquiries

• Inquiries about your order status
• Other order related inquiries.

Insurance Coverage

• Inquiries regarding insurance coverage
• How to get a prescription from your doctor
• Inquiries regarding how to file an insurance claim
• Other insurance related inquiries.

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Warranty and Returns

• Submit a warranty claim
• Request a Return Authorization
• Review our return and warranty policies
• Repackaging instructions.

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Dealer Support (US & Canada)

• Become a new dealer
• Manage an existing account
• Inquiries relating to dealer orders
• Dealer account inquiries.