Contact an iWALKFree Representative

How may we help you?

Technical Support

  • Troubleshooting and repairs
  • Help with assembly, fitting or using your iWALK
  • Inquiries on whether iWALK crutch will work for you

Shipping & Delivery Issues

  • Inquiries about delivery of your order

General Inquiries

  • Inquiries about your order status
  • Other order related inquiries.

Insurance Coverage

  • Inquiries regarding insurance coverage
  • How to get a prescription from your doctor
  • Inquiries regarding how to file an insurance claim
  • Other insurance related inquiries.

Warranty and Returns

  • Submit a warranty claim
  • Request a Return Authorization
  • Review our return and warranty policies
  • Repackaging instructions.

Dealer Support (US & Canada)

  • Become a new dealer
  • Manage an existing account
  • Inquiries relating to dealer orders
  • Dealer account inquiries.

International Dealer and Distributors

  • Inquire about becoming an international dealer or distributor.
  • Get open order status information
  • Make a new order
  • All other international dealer or distributor inquiries