Your iWALK crutch will have either a fabric Gate Strap or a plastic Gate Strap. The two are functionally equivalent. The fabric Gate Strap comes pre-installed. Installation of the plastic Gate Strap is shown in the Assembly video below.
Our Customer Feedback Center provides expert guidance on fitting your iWALK hands-free crutch.
Adjust both the upper and lower section of the crutch to the correct height.
Tighten the straps really tight.No.. really, really tight. For control and stability, you want the iWALK to become an integral part of your leg. So cinch ’em down!
Sooooo important! And the most overlooked adjustment. Fortunately, it’s easy! Don’t skip this essential step- follow our instructions to the letter, but first watch the three short videos below.
We’re here to help.
Find instructional videos and help for older models here: