Starting June 15, 2022 your iWALK crutch will have either a fabric Gate Strap or a plastic Gate Strap. The two are functionally equivalent. The fabric Gate Strap comes pre-installed. If your iWALK has the plastic Gate Strap, follow the installation instructions in the Assembly video below.
Adjust both the upper and lower section of the crutch to the correct height.
Tighten the straps really tight.No.. really, really tight. For control and stability, you want the iWALK to become an integral part of your leg. So cinch ’em down!
Sooooo important! And the most overlooked adjustment. Fortunately, it’s easy! Don’t skip this essential step- follow our instructions to the letter, but first watch the three short videos below.
We’re here to help.
Find instructional videos and help for older models here: