iWALKFree Legal Notices

iWALKFree Terms of Service

Introduction

Welcome to https://iwalk-free.com. This website is owned and operated by iWALKFree, Inc.. By visiting our website and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as ‘User Agreement’), along with the terms and conditions as stated in our Privacy Policy (please refer to the Privacy Policy section below for more information).

This agreement is in effect as of Apr 14, 2011.

We reserve the right to change this User Agreement from time to time without notice. You acknowledge and agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.

Responsible Use and Conduct

By visiting our website and accessing the information, resources, services, products, and tools we provide for you, either directly or indirectly (hereafter referred to as ‘Resources’), you agree to use these Resources only for the purposes intended as permitted by (a) the terms of this User Agreement, and (b) applicable laws, regulations and generally accepted online practices or guidelines.

Wherein, you understand that:

 

  1. In order to access our Resources, you may be required to provide certain information about yourself (such as identification, contact details, etc.) as part of the registration process, or as part of your ability to use the Resources. You agree that any information you provide will always be accurate, correct, and up to date.
  2. You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our Resources. Accordingly, you are responsible for all activities that occur under your account/s.
  3. Accessing (or attempting to access) any of our Resources by any means other than through the means we provide, is strictly prohibited. You specifically agree not to access (or attempt to access) any of our Resources through any automated, unethical or unconventional means.
  4. Engaging in any activity that disrupts or interferes with our Resources, including the servers and/or networks to which our Resources are located or connected, is strictly prohibited.
  5. Attempting to copy, duplicate, reproduce, sell, trade, or resell our Resources is strictly prohibited.
  6. You are solely responsible any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civil liability.
  7. We may provide various open communication tools on our website, such as blog comments, blog posts, public chat, forums, message boards, newsgroups, product ratings and reviews, various social media services, etc. You understand that generally we do not pre-screen or monitor the content posted by users of these various communication tools, which means that if you choose to use these tools to submit any type of content to our website, then it is your personal responsibility to use these tools in a responsible and ethical manner. By posting information or otherwise using any open communication tools as mentioned, you agree that you will not upload, post, share, or otherwise distribute any content that:
    1. Is illegal, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, inappropriate, or explicit language;
    2. Infringes on any trademark, patent, trade secret, copyright, or other proprietary right of any party;
    3. Contains any type of unauthorized or unsolicited advertising;
    4. Impersonates any person or entity, including any https://iwalk-free.com employees or representatives. We have the right at our sole discretion to remove any content that, we feel in our judgment does not comply with this User Agreement, along with any content that we feel is otherwise offensive, harmful, objectionable, inaccurate, or violates any 3rd party copyrights or trademarks. We are not responsible for any delay or failure in removing such content. If you post content that we choose to remove, you hereby consent to such removal, and consent to waive any claim against us.
  8. We do not assume any liability for any content posted by you or any other 3rd party users of our website. However, any content posted by you using any open communication tools on our website, provided that it doesn’t violate or infringe on any 3rd party copyrights or trademarks, becomes the property of iWALKFree, Inc., and as such, gives us a perpetual, irrevocable, worldwide, royalty-free, exclusive license to reproduce, modify, adapt, translate, publish, publicly display and/or distribute as we see fit. This only refers and applies to content posted via open communication tools as described, and does not refer to information that is provided as part of the registration process, necessary in order to use our Resources. All information provided as part of our registration process is covered by our privacy policy.
  9. You agree to indemnify and hold harmless iWALKFree, Inc. and its parent company and affiliates, and their directors, officers, managers, employees, donors, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this User Agreement or the failure to fulfill any obligations relating to your account incurred by you or any other person using your account. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this User Agreement. In such event, you shall provide us with such cooperation as is reasonably requested by us.

 

Privacy

Your privacy is very important to us, which is why we’ve created a separate Privacy Policy in order to explain in detail how we collect, manage, process, secure, and store your private information. Our privacy policy is included under the scope of this User Agreement. To read our privacy policy in its entirety, click here.

Limitation of Warranties

By using our website, you understand and agree that all Resources we provide are “as is” and “as available”. This means that we do not represent or warrant to you that:

 

  1. the use of our Resources will meet your needs or requirements.
  2. the use of our Resources will be uninterrupted, timely, secure or free from errors.
  3. the information obtained by using our Resources will be accurate or reliable, and
  4. any defects in the operation or functionality of any Resources we provide will be repaired or corrected.

Furthermore, you understand and agree that:

  1. any content downloaded or otherwise obtained through the use of our Resources is done at your own discretion and risk, and that you are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such content.
  2. no information or advice, whether expressed, implied, oral or written, obtained by you from iWALKFree, Inc. or through any Resources we provide shall create any warranty, guarantee, or conditions of any kind, except for those expressly outlined in this User Agreement.

 

Limitation of Liability

In conjunction with the Limitation of Warranties as explained above, you expressly understand and agree that any claim against us shall be limited to the amount you paid, if any, for use of products and/or services. IWALKFree, Inc. will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by you as a result of using our Resources, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply.

Copyrights/Trademarks

All content and materials available on https://iwalk-free.com, including but not limited to text, graphics, website name, code, images and logos are the intellectual property of iWALKFree, Inc., and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited, unless specifically authorized by iWALKFree, Inc..

Termination of Use

You agree that we may, at our sole discretion, suspend or terminate your access to all or part of our website and Resources with or without notice and for any reason, including, without limitation, breach of this User Agreement. Any suspected illegal, fraudulent or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the Resources we provide will immediately cease, and we reserve the right to remove or delete any information that you may have on file with us, including any account or login information.

Governing Law

This website is controlled by iWALKFree, Inc. from our offices located in the state of California, United States of America. It can be accessed by most countries around the world. As each country has laws that may differ from those of California, by accessing our website, you agree that the statutes and laws of California, without regard to the conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this website and the purchase of any products or services through this site.

Furthermore, any action to enforce this User Agreement shall be brought in the federal or state courts located in California, United States of America. You hereby agree to personal jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.

Guarantee

UNLESS OTHERWISE EXPRESSED, iWALKFree, Inc. EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

Contact Information

If you have any questions or comments about these our Terms of Service as outlined above, you can contact us at:

iWALKFree, Inc.
130 North Marina Drive
Long Beach, CA 90803

USA

iWALKFree Privacy Policy

1. Overview

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you visit our website, make a purchase, contact us for support, or submit a form.

This policy complies with the General Data Protection Regulation (GDPR), the California Invasion of Privacy Act (CIPA), and applicable U.S. privacy laws, including CPRA/CCPA.

2. Information We Collect

We may collect the following types of personal data:

  • Browsing activity (e.g., IP address, device type, browser, pages visited, scrolling, clicks, etc. )
  • Form submissions (e.g., name, email, phone number, message content)
  • Purchase information (e.g., billing/shipping address, order details)
  • Support interactions, including chat transcripts, call recordings, and support tickets

 

3. Technologies and Tools We Use

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyze traffic, personalize content, and support website functionality.

You can manage your cookie preferences using the banner displayed upon arrival to our site.

Google Analytics 4 (GA4)

We use GA4 to understand how users interact with our website. GA4 may collect anonymized information such as your IP address, device data, page interactions, and referring URLs.

Gravity Forms

We use Gravity Forms to collect the information you choose to submit through our contact or inquiry forms. We do not record keystrokes or form input prior to submission.

Shopify Checkout

When you make a purchase through our online store, Shopify collects and processes your personal and payment information in accordance with its Privacy Policy. Shopify helps us fulfill and manage orders securely and efficiently.

Zendesk (Customer Support and Chat)

We use Zendesk to manage customer service and technical support inquiries. If you contact us through chat or email, Zendesk stores your message, name, and contact details.

Important: Customer service and technical support phone calls may be recorded for quality assurance, training, or record-keeping purposes. You will be notified at the beginning of any recorded call. If you do not consent, you may request an unrecorded alternative communication channel (e.g., email or live chat).

Other – We may add or remove tools as situations warrant.

4. Your Privacy Rights

Under GDPR, you may:

  • Access, correct, or delete your personal data
  • Withdraw your consent at any time
  • Object to the processing of your data
  • Request data portability
  • File a complaint with your local data protection authority

Under CIPA, you have the right to:

  • Know if your communications are being recorded or intercepted
  • Refuse to participate in recorded interactions

Under CPRA/CCPA:

  • Know what personal data is being collected and how it’s used
  • Request access, correction, or deletion of your personal information
  • Opt out of the sale or sharing of your personal data

You can manage tracking consent via the cookie banner or request privacy actions by contacting us (below).

5. How to Contact Us

If you have any questions or requests regarding this Privacy Policy or your data, please contact us:

iWALKFree, Inc.

Email Address: admin@iwalk-free.com

iWALKFree European Authorized Representative

CEPartner4U BV

Esdoornlaan 13
3951 DB Maarn
Netherlands

Manufacturer of Record

iWALKFree, Inc.

130 North Marina Drive
Long Beach, California, 90803 USA

Patents

USA

6494919 Crutch Device
9408443 Hands Free Crutch
10624810 Hands-Free Crutch
12097165 Foot for Hands-Free Crutch

Brazil

BR112014015278-0 Hands-Free Crutch (Muleta de Maos Livre)

Canada

2284952 Crutch Device
2326678 Crutch Device
2859683 Hands-Free Crutch
3104897 Hands-Free Crutch

China

ZL 2012 8 0063131.3 Hands-Free Crutch
ZL 2017 1 1059689.5 Hands-Free Crutch

Europe (EPO)

EP 2793794 Hands Free Crutch
EP 4134060 Hands Free Crutch

India

5513/DELNP/2014
202018034995

Mexico

363744 Hands-Free Crutch (Muleta de Manos Libres)

Trademarks

USA

900233767 IWALKFREE
86140625 PIRATE LEG

Canada

TMA1, 049,416 IWALKFREE

European Union

016306284 IWALKFREE

China

22756929 IWALKFREE

Privacy Overview
iWALKFree Symbol

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