Your iWALK crutch will have either a fabric Gate Strap or a plastic Gate Strap. The two are functionally equivalent. The fabric Gate Strap comes pre-installed. Installation of the plastic Gate Strap is shown in the Assembly video below.
It is recommended that you watch the complete assembly video first and then rewatch it to follow along and build your iWALK crutch.
Our Customer Feedback Center provides expert guidance on fitting your iWALK hands-free crutch.
Find instructional videos and help for older models here: