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Technical Support

Assembly, Fitting or First time use difficulties? Check out our instructional videos 

The six most common questions are answered in the videos below. For any other questions, please scroll down and fill out the Technical Support Contact Form, or call us at the number provided.

  TOP TECH SUPPORT ISSUES ARE EXPLAINED HERE

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FOR ANY OTHER TECH SUPPORT ISSUES

Please complete Contact Form or call us

Technical Support Contact Form

Hotline:

562 653-4222

Monday to Friday 8:00 AM-4:00 PM PST

Download iWALK 2.0 User Guide here.

  TOP TECH SUPPORT ISSUES ARE EXPLAINED HERE

How to fix the Upper Crutch height adjustment

How To Do Lower Crutch Height Adjustment

How To Fix The Thigh Support (Won’t Lock Down)

How To Fix It If The Straps Are Slipping

How To Adjust iWALK2.0 For Left Or Right Use

Support Tube Spring Repair

Replacing A Broken Knee Platform

Fixing the Squeak Sound

Repackaging iWALK2.0 For Return