iWALK Crutch Technical Support

Assembly, Fitting or First time use difficulties? We’re here to help! Please fill out the Technical Support Contact Form, or call us at the number provided.

Top Tech Support Issues Are Explained Below

For Any Other Support Issues

Please complete contact form below or call us


562 653-4222

Monday to Friday 8:00 AM-4:00 PM PST

Top TechSupport Issues:

Need Help?

Our Customer Feedback Center provides free expert guidance on fitting your iWALK hands-free crutch. Watch this video to learn how it works.

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How to Remove Black T Lock Buckle (Strap End Locking Buckle).

How to Fix Push Button Spring Inside Support Tube.

How to Fix if Tread Comes Out.

How to Install the Gate Strap.

How to Use Lower Leg Height Adjustment.

How to Replace the Lower Assembly Platform Tube.

How to Install Lower Assembly Tube into Knee Platform Socket.

Using iWALK Crutch With Cast or Boot.

How to Adjust Foot for Left or Right Leg Use.

How to Adjust Lower Assembly for Equal Leg Length.

Installing Straps for Left or Right Leg Use.

How to Sit with the iWALK Crutch.

How to Repackage iWALK3.0.