iWALK Crutch Technical Support

Assembly, Fitting or First time use difficulties? We’re here to help! Please fill out the Technical Support Contact Form, or call us at the number provided.

TOP TECH SUPPORT ISSUES ARE EXPLAINED HERE»

FOR ANY OTHER TECH SUPPORT ISSUES

Please complete Contact Form or call us

Technical Support Contact Form

How can we help you?*
Hidden
ASSEMBLY
What's the serial number of your iWALK3.0*
What can we help you with? Please refer to the parts listed in the diagram.*
Hidden
Broken or Missing Parts
No need to worry

we've got you covered!

Please click on the link below to go to Warranty and Return page and file your request.

iWALK3.0 Warranty & Return
FITTING & LEARNING
So we can better assist you, please provide the following information
Weight (lb)*
Height (feet inches)*
Age*
Gender*
Which leg is injured?*
What's the serial number of your iWALK3.0*
Briefly describe your injury or condition*
Please provide your detailed question below. (If you inquiry involves functional aspects of the crutch, please refer to the diagram below for component parts references)*
OTHER INQUIRY
What's the serial number of your iWALK3.0*
Please tell us how we can assist you. If your question refers to crutch function, please refer to diagram below when discussing crutch components.*
iWALK3.0 Diagram
YOUR CONTACT INFORMATION
please complete the information below so we can contact you regarding your request.
Name*
First name* Last name*
Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Email*
Enter Email Confirm Email
Phone*
PREFERRED CONTACT METHOD
How would you prefer we respond to your inquiry?*
- Email
- Phone
What is the best time to call you?*
PHOTOS ARE VERY HELPFUL in troubleshooting your case. Please attach any images or files here (maximum file size 5MB)
Drop files here or

Max. file size: 5 MB.
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Hotline:

562 653-4222

Monday to Friday 8:00 AM-4:00 PM PST

iWALK Crutch Technical Support

TOP TECH SUPPORT ISSUES ARE EXPLAINED HERE»

FOR ANY OTHER TECH SUPPORT ISSUES

Technical Support Contact Form

ASSEMBLY

Broken or Missing Parts

No need to worry

we've got you covered!

FITTING & LEARNING

OTHER INQUIRY

iWALK3.0 Diagram

YOUR CONTACT INFORMATION

PREFERRED CONTACT METHOD

Hotline:

562 653-4222

TOP TECH SUPPORT ISSUES ARE EXPLAINED HERE

Repackaging iWALK2.0 For Return

TOP TECH SUPPORT ISSUES ARE EXPLAINED HERE

How to Remove Black T Lock Buckle (Strap End Locking Buckle)

How to Fix Push Button Spring Inside Support Tube

How to Install the Gate Strap

How to Fix if Tread Comes Out

How to Use Lower Leg Height Adjustment

How to Replace the Lower Assembly Platform Tube