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FSA & HSA

Approved Purchase

Now you can use your HSA/FSA account when you purchase from iWALKFree.

FSA & HSA

Approved Purchase

Now you can use your HSA/FSA account when you purchase from iWALKFree.

Q&A

Q: Can I use my FSA or HSA account to make purchases on iwalk-free.com? YES! Details below

Yes. The iWALK crutch, replacement parts, tax and shipping are all FSA and HSA approved items when purchasing on the iwalk-free.com website.

Q: Can I use my FSA or HSA cards on iWALK-Free.com? YES! Details below

Yes. We accept both FSA or HSA card as payment options. Please follow normal steps at checkout.

Q: Is there another way to get reimbursed by my FSA or HSA account without using a FSA or HSA debit card? YES! Details below

Yes. Contact your plan administrator or employer for more information on how to provide appropriate documentation for reimbursement. Typically to receive reimbursement, you will need to submit your saved iWALKFree receipt along with an online or paper reimbursement form in accordance to your plan’s policies. When submitting reimbursements, you can typically elect to receive the reimbursed payments in the form of a direct deposit to a selected bank account, or as a paper check

Q: What is an FSA or HSA?

Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) are health benefit accounts that lets you set aside money (before tax) from your paycheck to cover medical expenses. In most cases, a debit card is provided for your account and you can use the card to pay for qualifying expenses. Please check with your employer or plan administrator for any clarifications.

Q: Is the iWALK2.0 and replacement parts eligible on FSA or HSA? YES! Details below

Yes. The iWALK2.0, iWALK replacement parts, tax and shipping are all eligible items on FSA and HSA.

Q: Are the same items eligible for an FSA account as an HSA account? YES! Details below

Yes, the iWALK2.0, replacement parts, tax and shipping are eligible items for both FSA and HSA.

Q: Can I find past purchases to submit for FSA or HSA reimbursement? YES! Details below

Yes, you can request a copy of your receipt by clicking here. Contact your plan administrator or employer for more information on how to provide appropriate documentation for reimbursement of past purchases.

Q. What should I do if my FSA or HSA card is declined?

If your card is declined, contact your employer or plan administrator for the account to ensure that your FSA funds have not expired, new FSA/HSA card has not been issued, and the accounts has sufficient funds. Typically, you can find the number to your plan administrator on the back of your FSA or HSA card. If you continue to have a problem, please click here to report the problem to us.

Q. Can I return an item purchased using a FSA or HSA card? YES! Details below

Yes. A refund will be issued to the original FSA/HSA card used to make the purchase.

The information provided on iWALK-Free.com is provided as an educational resource only, and is not intended to provide, and should not be relied on for tax, legal, medical or accounting advice. The content is from other public sources and is reproduced here for the convenience of consumers. iWALKFree does not guarantee accuracy of this information.