iWALK3.0 Self-Help Guide

A Directory of Troubleshooting Videos for iWALK Users

Need Help Troubleshooting An Assembly Issue?

Top Assembly-Related Issues Are Explained Below

Can't find the help you're looking for?

Top Assembly-Related Troubleshooting Videos

How to Remove Black T Lock Buckle (Strap End Locking Buckle).
How to Install the Gate Strap.
How to Fix Push Button Spring Inside Support Tube.
How to Install Lower Assembly Tube into Knee Platform Socket.
How to Use the Straps Correctly
How to Fix if Tread Comes Out.

Need Help Troubleshooting A Fitting Issue?

Top Fitting-Related Issues Are Explained Below

Can't find the help you're looking for?

Top Assembly-Related Troubleshooting Videos

How to Remove Black T Lock Buckle (Strap End Locking Buckle).
How to Adjust Lower Assembly for Equal Leg Length.
How to Use Lower Leg Height Adjustment.
Installing Straps for Left or Right Leg Use.
How to Adjust Foot for Left or Right Leg Use.
Using iWALK Crutch With Cast or Boot.
How to Position Foot for Maximum Stability and Efficiency.

Need Help with Fitting Your iWALK?

Our Customer Feedback Center provides free expert guidance on fitting your iWALK hands-free crutch. Watch this video to learn how it works.

Need Help Troubleshooting An Issue With Using iWALK?

Top First-Time-Use Related Issues Are Explained Below

Can't find the help you're looking for?

Top Assembly-Related Troubleshooting Videos

How to Use the Straps Correctly.
Using iWALK Crutch With Cast or Boot.
How to Sit with the iWALK Crutch.
How to Use the iWALK on Stairs and Slopes.
How to Fix if Tread Comes Out.
How to Position Foot for Maximum Stability and Efficiency.
How to Shorten the iWALK3.0 Knee Platform. (For Below Knee Amputees)

Need Help with Fitting Your iWALK?

Our Customer Feedback Center provides free expert guidance on fitting your iWALK hands-free crutch. Watch this video to learn how it works.

Determining Your Leg Type (and why it matters):

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