FSA & HSA

YES

The iWALK crutch, replacement parts, tax and shipping are all FSA and HSA approved items when purchasing on the iwalk-free.com website.

YES

We accept both FSA or HSA card as payment options. Please follow normal steps at checkout.

YES

Contact your plan administrator or employer for more information on how to provide appropriate documentation for reimbursement. Typically to receive reimbursement, you will need to submit your saved iWALKFree receipt along with an online or paper reimbursement form in accordance to your plan’s policies. When submitting reimbursements, you can typically elect to receive the reimbursed payments in the form of a direct deposit to a selected bank account, or as a paper check.

YES

The iWALK Crutch, iWALK replacement parts, tax and shipping are all eligible items on FSA and HSA.

YES

The iWALK crutch, replacement parts, tax and shipping are eligible items for both FSA and HSA.

YES

You can request a copy of your receipt by clicking here. Contact your plan administrator or employer for more information on how to provide appropriate documentation for reimbursement of past purchases.

If your card is declined, contact your employer or plan administrator for the account to ensure that your FSA funds have not expired, new FSA/HSA card has not been issued, and the accounts has sufficient funds. Typically, you can find the number to your plan administrator on the back of your FSA or HSA card. If you continue to have a problem, please click here to report the problem to us.

YES

A refund will be issued to the original FSA/HSA card used to make the purchase.